Versaterm Community Connect launches April 2, 2025

Published on April 02, 2025

What WCSO crime victims can expect to see from our partners at Versaterm CommunityConnect starting April 2, 2025

Versaterm CommunityConnect provides crime victims with updates on their criminal cases from start to finish.

Victims under the Weld County Sheriff’s Office jurisdiction may receive notifications via text or email regarding their case status. Crime victims can choose to opt-out of these notifications.

The first step with this technology is the victim acknowledgement message. This message will communicate that the victim’s report has been received and will provide further information about the reported crime.

Versaterm CommunityConnect will send victim acknowledgment messages for specific crimes so they can connect victims with our victim services unit.

All messages from Versaterm CommunityConnect will come from (970) 355-3560. No other phone number will be used. If a citizen calls this number, they will hear a recording redirecting them to contact WCSO.

Users can opt-out of Versaterm CommunityConnect messages at the bottom of the text messages where it says to text, “Stop” to opt-out of messaging.  This will prevent users from being contacted by Versaterm CommunityConnect in the future. If a user later decides they would like to receive messages, they can text START to (970) 355-3560.

LEGITIMATE TEXTS: These are two sample text messages from Versaterm CommunityConnect. Notice: it will contain a link, and the message will be in English, Spanish, and basic Chinese.

LEGITMATE EMAILS: You can expect to receive emails from our partners at Versaterm CommunityConnect. Here is a sample email:

The email will contain the following information and elements:

• sheriff’s office colors and our logo at the top

• date and time the victim was contacted

• the alleged crime

• deputy’s name that took the report

• WCSO report number

• Other helpful information about your case moving forward to include links to our website, and our records unit.

You may also receive a case notification update via email. It will include:

• sheriff’s office colors followed by our logo

• The crime victim’s name

• The date the report was initiated

• WCSO case number

• Status of the investigation

• WCSO investigator name the case was assigned to

• WCSO investigator’s email address

• Links to our investigations division, along with the phone number and email to our records unit

We hope Versaterm CommunityConnect will help us strengthen our bonds with the community by offering our crime victims reassurance through case updates, enabling them to feel confident that their cases are moving forward.